Ravisante Inc

314, South B Street San Mateo, CA 94401 tel 650-375-0619

Day Spa Reservation Policy & Best Practices
Reservation Policy
We recommend making a reservation at least two weeks in advance. We require a major credit card to hold all spa reservations. If you have a Gift Certificate, please let us know at the time you book the service.

Cancellation Policy
Your appointment time is reserved exclusively for you. If you are unable to keep your appointment, we require the following notice:
 • If your appointment is scheduled Monday through Thursday, please provide 24 hour advance notice.
 • If your appointment is Friday through Sunday, please provide 48 hour advance notice.
 Please be assured that there will be no fee if we are able to schedule another client in your vacated slot.

What to Wear During Treatments
Our goal is to ensure your comfort. One of the most frequently asked questions is what to wear for spa treatments. We suggest that you dress comfortably. We will provide the appropriate spa attire for your service, i.e., wraps, robes and slippers. Your relaxation and comfort is first priority.
 
Before Your Treatments
Please plan to arrive at least 15 minutes prior to your appointment to allow for check in and changing into your robe. This ensures the full service time for your treatment and allows you to enjoy a complementary beverage while you browse our retail area.

Groups
We welcome groups; wedding parties, showers, reunions, etc. Please call for availability and pricing.